“Worst experience we had in London!! Do NOT do one of these tours. This company left a family of 5 stranded in the London freezing weather as we waited for 45 minutes for the bus to come pick us up at their required spot (#13) near the London Eye. Noone showed up so we were…”

“Tootbus locations not well signed. Poor directions given by attendants. Very complicated process. Would not choose this hop on hop off in the future.”

“This tour was okay. The woman giving the tour was friendly enough, however, you could not hear her at times. Five years ago, I previously did the Tower of London and did a Beefeater tour, which was much more exciting and informative. The tour guidance of St. Paul's Cathedral was decent. However, this tour was…”